Process

Catalogs make no sense for the customer facing elements of the modern spa yet 85% of the industry does just that!   What are the reasons?  Price, complexity, and risk often come to mind. 

Harbor offers competitively priced custom designed jets in a familiar form factor are uniquely developed for you.  Our engineers and sales professionals will step you through a time tested process that enables you to control the critical elements of the design and development process without getting mired in the complex and time consuming details.

Specify

Often times the most challenging part of a new project is understanding what you want.  It can even be difficult to know what questions to ask.  Harbor has developed a process that includes simple measurements and questions that taken together provide the basis for a complete project specification for a new jet program!  Our sales engineers will meet with you to jointly "discover" and define a specification for a jet which offers improved performance and look at a reduced cost. 

Design

Based on the information gleaned from the specification discovery process, Harbor will provide a variety of design options to choose from.  You take full control of the cosmetic design process or you can leave it up to our industrial designers.  Either way, your marketing department will value the opportunity to see their creative visions come to fruition!

Validate

If the specification is one of the most difficult steps in the development process, the validation phase is the most important.   We submit all our new product designs to rigorous validation using a broad variety of tests designed to verify conformance with the specification and expose the weakness of even the stoutest products.  By working with Harbor's experienced development team you will rest easy when it comes time to launch the product into the field.

Build

Harbor's PerfectLaunch project management system tracks and manages every detail of the product development process from file and release management to tracking performance to schedule.  By integrating our plants in Arizona and California with suppliers world wide the PerfectLaunch system ensures that our production launch commitments and met on time, every time.